We’re delighted that you’ve chosen First Friends to be part of your child’s early years journey. It’s a privilege to support their development, and we’re excited to get to know your family as we begin this special chapter together.
Now that your child is registered with us, our nursery manager will begin preparing for their start.
We’re looking forward to welcoming your child soon!
Planning Ahead & Making Changes
For families who have registered well in advance, we understand that circumstances and childcare needs can change over time. While we’ll always do our best to accommodate changes to your child’s booked hours, please note that due to high demand, this may not always be possible.
If you do need to request a change to your registered schedule, please contact your nursery manager as soon as possible.
Please remember: We require eight weeks’ written notice if you wish to cancel your child’s place.
Our settling-in sessions are designed to help your child feel comfortable, secure, and confident as they begin their nursery journey.
These sessions give your child the chance to:
They’re also a valuable time for you to share important information about your child, helping us provide the best possible care from the very start.
Settling in supports emotional security, eases separation anxiety, and lays the foundation for a happy and positive nursery experience.
During your child’s first settling-in session, we ask that a parent or carer stays at nursery to help your child begin to feel safe and comfortable in their new environment.
You’ll meet your child’s allocated key person and spend some time completing important settling-in paperwork together. This includes reviewing key nursery policies, discussing your child’s routine, any medical needs, and known allergies.
The session will last approximately one hour.
During this time, we kindly ask parents or carers to complete any remaining paperwork.
You’re welcome to stay and play with your child. If your child appears settled, you may briefly step out to help them begin adjusting to the environment.
The session will last approximately one hour.
This session will serve as a ‘trial run’ for your child’s first full day. We encourage parents or carers to leave their child during this time, helping them build independence and confidence in the new environment.
The session will last up to two hours.
To support children’s independence and wellbeing, we label each child’s water bottle so they can access their drink whenever they need it. We gently encourage regular sips throughout the day to help them stay hydrated
We kindly ask that you pack 2 to 3 full changes of clothes for your child, from head to toe, to support comfort during play and any little accidents. Please also provide appropriate outdoor wear, including hats, raincoats, and wellies, so your child is ready for all weather adventures.”
For our youngest children, we ask that you provide the essentials your child needs to feel secure and cared for throughout the day. This includes splash suits for outdoor play, nappy creams, baby bottles, and either formula or expressed breast milk as appropriate. If your child uses a comforter—such as a dummy, soft toy, or blanket—please feel free to bring that along too.
We have a teeth brushing programme built into our daily routines to support and teach your child how to keep their teeth healthy and their smiles happy.
We use a high-quality, company-approved sunscreen that has a 5-star approval rating.
We provide hats for both children.
We supply a Movement & Mindfulness T-shirt for our toddlers and pre-school children.
We supply all nappies and wipes for babies in our care. This excludes pull-ups.
At First Friends Ltd, we understand how important it is for families to have easy access to essential information about nursery life.
That’s why we’ve created a comprehensive 'Family' section on our website, designed to be your go-to resource for everything you
need to know once your child joins us.